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Legal

Privacy Policy

Last updated: 6 July 2026

This policy explains what we collect, why, and what you can do about it. We keep data collection to what the service actually needs.

1. What we collect

Account information: your name, email address, and password (stored only as a secure hash).

Usage and technical data: your IP address at signup and login, and the bandwidth your proxy account consumes, which we use to show your balance and secure the account.

Purchase data: the orders you place and the amounts settled. Card details are handled by our payment provider, not stored by us.

Optional links: if you connect a Discord account, we store the association so referral and community features work.

2. How we use it

To operate your membership: authenticate you, provision proxy access, track your data balance, process purchases, and run the referral program.

To secure the service: detect abuse, enforce the membership cap, and investigate violations.

To communicate with you about your account, purchases, and service changes.

3. Who we share it with

Our payment provider, to process charges.

Our upstream residential network provider, to provision and meter your proxy access.

Service providers that host and operate the platform, under confidentiality obligations.

Authorities where we are legally required to, or to protect the rights and safety of others.

We do not sell your personal information.

4. Retention and security

We keep account and transaction records for as long as your account is active and as needed for legal, accounting, and anti-abuse purposes, then delete or anonymize them.

Passwords are hashed, transport is encrypted, and access to member data is restricted. No system is perfectly secure, but we take reasonable measures to protect your information.

5. Your choices

You can view and update your profile from the settings page, and change or reset your password at any time.

You may request access to, correction of, or deletion of your personal data, subject to records we must keep by law. Contact us to make a request.

6. Changes and contact

We may update this policy and will announce material changes.

For any privacy question or request, contact [email protected].